Glossary ======== .. glossary:: :sorted: order This is the central focus of the app; it refers to a customer case/special order which is tracked over time, from placement to fulfillment. Each order may have one or more :term:`order items `. order item This is effectively a "line item" within an :term:`order`. It represents a particular product, with quantity and pricing specific to the order. Each order item is tracked independently of its parent order and sibling items. pending customer Generally refers to a "new / unknown" customer, e.g. for whom a new order is being created. This allows the order lifecycle to get going before the customer has a proper account in the system. See :class:`~sideshow.db.model.customers.PendingCustomer` for the data model. pending product Generally refers to a "new / unknown" product, e.g. for which a new order is being created. This allows the order lifecycle to get going before the product has a true record in the system. See :class:`~sideshow.db.model.products.PendingProduct` for the data model.