diff --git a/tailbone/views/products.py b/tailbone/views/products.py
index d929a589..2642b4db 100644
--- a/tailbone/views/products.py
+++ b/tailbone/views/products.py
@@ -40,7 +40,7 @@ from rattail.db import model, api, auth, Session as RattailSession
 from rattail.gpc import GPC
 from rattail.threads import Thread
 from rattail.exceptions import LabelPrintingError
-from rattail.util import load_object, pretty_quantity, OrderedDict
+from rattail.util import load_object, pretty_quantity, OrderedDict, simple_error
 from rattail.batch import get_batch_handler
 from rattail.time import localtime, make_utc
 
@@ -1693,19 +1693,34 @@ class ProductView(MasterView):
         user = session.query(model.User).get(user_uuid)
         assert user
         params['created_by'] = user
-        batch = handler.make_batch(session, **params)
-        batch.products = products.with_session(session).all()
-        handler.do_populate(batch, user, progress=progress)
+        try:
+            batch = handler.make_batch(session, **params)
+            batch.products = products.with_session(session).all()
+            handler.do_populate(batch, user, progress=progress)
 
-        session.commit()
-        session.refresh(batch)
-        session.close()
+        except Exception as error:
+            session.rollback()
+            log.exception("failed to make '%s' batch with params: %s",
+                          handler.batch_key, params)
+            session.close()
+            if progress:
+                progress.session.load()
+                progress.session['error'] = True
+                progress.session['error_msg'] = "Failed to make '{}' batch: {}".format(
+                    handler.batch_key, simple_error(error))
+                progress.session.save()
 
-        progress.session.load()
-        progress.session['complete'] = True
-        progress.session['success_url'] = self.get_batch_view_url(batch)
-        progress.session['success_msg'] = 'Batch has been created: {}'.format(batch)
-        progress.session.save()
+        else:
+            session.commit()
+            session.refresh(batch)
+            session.close()
+
+            if progress:
+                progress.session.load()
+                progress.session['complete'] = True
+                progress.session['success_url'] = self.get_batch_view_url(batch)
+                progress.session['success_msg'] = 'Batch has been created: {}'.format(batch)
+                progress.session.save()
 
     def get_batch_view_url(self, batch):
         if batch.batch_key == 'labels':