diff --git a/tailbone/views/customers.py b/tailbone/views/customers.py
index c9bfacb9..b4dd77c6 100644
--- a/tailbone/views/customers.py
+++ b/tailbone/views/customers.py
@@ -131,12 +131,20 @@ class CustomerView(MasterView):
         g.set_sorter('person', model.Person.display_name)
         g.set_renderer('person', self.grid_render_person)
 
+        # active_in_pos
+        g.filters['active_in_pos'].default_active = True
+        g.filters['active_in_pos'].default_verb = 'is_true'
+
         g.set_link('id')
         g.set_link('number')
         g.set_link('name')
         g.set_link('person')
         g.set_link('email')
 
+    def grid_extra_class(self, customer, i):
+        if not customer.active_in_pos:
+            return 'warning'
+
     def get_instance(self):
         try:
             instance = super(CustomerView, self).get_instance()