diff --git a/tailbone/templates/custorders/create.mako b/tailbone/templates/custorders/create.mako
index d921779e..194ec600 100644
--- a/tailbone/templates/custorders/create.mako
+++ b/tailbone/templates/custorders/create.mako
@@ -892,6 +892,16 @@
                 this.customerPanelOpen = true
             }
         },
+        watch: {
+            contactIsKnown: function(val) {
+                // if user has already specified a proper contact, then
+                // clicks the "contact is unknown" button, then we want
+                // to *clear out* the existing contact
+                if (!val && this.contactUUID) {
+                    this.contactChanged(null)
+                }
+            },
+        },
         methods: {
 
             startOverEntirely() {
diff --git a/tailbone/views/custorders/orders.py b/tailbone/views/custorders/orders.py
index 1c6aed08..58f33b32 100644
--- a/tailbone/views/custorders/orders.py
+++ b/tailbone/views/custorders/orders.py
@@ -68,6 +68,7 @@ class CustomerOrderView(MasterView):
         'store',
         'customer',
         'person',
+        'pending_customer',
         'phone_number',
         'email_address',
         'total_price',
@@ -134,6 +135,7 @@ class CustomerOrderView(MasterView):
         f.set_renderer('store', self.render_store)
         f.set_renderer('customer', self.render_customer)
         f.set_renderer('person', self.render_person)
+        f.set_renderer('pending_customer', self.render_pending_customer)
 
         f.set_type('total_price', 'currency')
 
@@ -152,6 +154,14 @@ class CustomerOrderView(MasterView):
         url = self.request.route_url('people.view', uuid=person.uuid)
         return tags.link_to(text, url)
 
+    def render_pending_customer(self, batch, field):
+        pending = batch.pending_customer
+        if not pending:
+            return
+        text = six.text_type(pending)
+        url = self.request.route_url('pending_customers.view', uuid=pending.uuid)
+        return tags.link_to(text, url)
+
     def get_row_data(self, order):
         return self.Session.query(model.CustomerOrderItem)\
                            .filter(model.CustomerOrderItem.order == order)