diff --git a/tailbone/templates/custorders/create.mako b/tailbone/templates/custorders/create.mako
index 194ec600..390d6f34 100644
--- a/tailbone/templates/custorders/create.mako
+++ b/tailbone/templates/custorders/create.mako
@@ -342,8 +342,13 @@
             <div v-if="!contactIsKnown"
                  style="padding-left: 10rem; display: flex;">
               <div>
-                <b-field label="Customer Name">
-                  <span>{{ newCustomerName }}</span>
+                <b-field grouped>
+                  <b-field label="First Name">
+                    <span>{{ newCustomerFirstName }}</span>
+                  </b-field>
+                  <b-field label="Last Name">
+                    <span>{{ newCustomerLastName }}</span>
+                  </b-field>
                 </b-field>
                 <b-field grouped>
                   <b-field label="Phone Number">
@@ -381,10 +386,16 @@
                   </header>
 
                   <section class="modal-card-body">
-                    <b-field label="Customer Name">
-                      <b-input v-model="editNewCustomerName"
-                               ref="editNewCustomerInput">
-                      </b-input>
+                    <b-field grouped>
+                      <b-field label="First Name">
+                        <b-input v-model="editNewCustomerFirstName"
+                                 ref="editNewCustomerInput">
+                        </b-input>
+                      </b-field>
+                      <b-field label="Last Name">
+                        <b-input v-model="editNewCustomerLastName">
+                        </b-input>
+                      </b-field>
                     </b-field>
                     <b-field grouped>
                       <b-field label="Phone Number">
@@ -674,13 +685,15 @@
 
                 % endif
 
-                newCustomerName: ${json.dumps(new_customer_name)|n},
+                newCustomerFirstName: ${json.dumps(new_customer_first_name)|n},
+                newCustomerLastName: ${json.dumps(new_customer_last_name)|n},
                 newCustomerPhone: ${json.dumps(new_customer_phone)|n},
                 newCustomerEmail: ${json.dumps(new_customer_email)|n},
                 contactNotes: ${json.dumps(contact_notes)|n},
 
                 editNewCustomerShowDialog: false,
-                editNewCustomerName: null,
+                editNewCustomerFirstName: null,
+                editNewCustomerLastName: null,
                 editNewCustomerPhone: null,
                 editNewCustomerEmail: null,
                 editNewCustomerSaving: false,
@@ -718,8 +731,8 @@
                         }
                     }
                 } else {
-                    if (this.newCustomerName) {
-                        text = "Customer: " + this.newCustomerName
+                    if (this.contactDisplay) {
+                        text = "Customer: " + this.contactDisplay
                     }
                 }
 
@@ -772,7 +785,7 @@
                     }
                     phoneNumber = this.orderPhoneNumber
                 } else { // customer is not known
-                    if (!this.newCustomerName) {
+                    if (!this.contactDisplay) {
                         return {
                             type: 'is-danger',
                             text: "Please identify the customer.",
@@ -850,7 +863,7 @@
                 if (this.editNewCustomerSaving) {
                     return true
                 }
-                if (!this.editNewCustomerName) {
+                if (!(this.editNewCustomerFirstName && this.editNewCustomerLastName)) {
                     return true
                 }
                 if (!(this.editNewCustomerPhone || this.editNewCustomerEmail)) {
@@ -1147,7 +1160,8 @@
             % endif
 
             editNewCustomerInit() {
-                this.editNewCustomerName = this.newCustomerName
+                this.editNewCustomerFirstName = this.newCustomerFirstName
+                this.editNewCustomerLastName = this.newCustomerLastName
                 this.editNewCustomerPhone = this.newCustomerPhone
                 this.editNewCustomerEmail = this.newCustomerEmail
                 this.editNewCustomerShowDialog = true
@@ -1161,14 +1175,17 @@
 
                 let params = {
                     action: 'update_pending_customer',
-                    display_name: this.editNewCustomerName,
+                    first_name: this.editNewCustomerFirstName,
+                    last_name: this.editNewCustomerLastName,
                     phone_number: this.editNewCustomerPhone,
                     email_address: this.editNewCustomerEmail,
                 }
 
                 this.submitBatchData(params, response => {
                     if (response.data.success) {
-                        this.newCustomerName = response.data.new_customer_name
+                        this.contactDisplay = response.data.new_customer_name
+                        this.newCustomerFirstName = response.data.new_customer_first_name
+                        this.newCustomerLastName = response.data.new_customer_last_name
                         this.newCustomerPhone = response.data.phone_number
                         this.orderPhoneNumber = response.data.phone_number
                         this.newCustomerEmail = response.data.email_address
diff --git a/tailbone/views/custorders/batch.py b/tailbone/views/custorders/batch.py
index fb47f247..d70e5e77 100644
--- a/tailbone/views/custorders/batch.py
+++ b/tailbone/views/custorders/batch.py
@@ -48,7 +48,7 @@ class CustomerOrderBatchView(BatchMasterView):
 
     grid_columns = [
         'id',
-        'customer',
+        'contact_name',
         'rowcount',
         'total_price',
         'created',
@@ -98,7 +98,7 @@ class CustomerOrderBatchView(BatchMasterView):
 
         g.set_type('total_price', 'currency')
 
-        g.set_link('customer')
+        g.set_link('contact_name')
         g.set_link('created')
         g.set_link('created_by')
 
diff --git a/tailbone/views/custorders/orders.py b/tailbone/views/custorders/orders.py
index 58f33b32..4ce1335c 100644
--- a/tailbone/views/custorders/orders.py
+++ b/tailbone/views/custorders/orders.py
@@ -405,7 +405,7 @@ class CustomerOrderView(MasterView):
             'customer_uuid': batch.customer_uuid,
             'person_uuid': batch.person_uuid,
             'phone_number': batch.phone_number,
-            'contact_display': self.handler.get_contact_display(batch),
+            'contact_display': batch.contact_name,
             'email_address': batch.email_address,
             'contact_phones': self.handler.get_contact_phones(batch),
             'contact_emails': self.handler.get_contact_emails(batch),
@@ -414,6 +414,8 @@ class CustomerOrderView(MasterView):
             'add_email_address': bool(batch.get_param('add_email_address')),
             'contact_profile_url': None,
             'new_customer_name': None,
+            'new_customer_first_name': None,
+            'new_customer_last_name': None,
             'new_customer_phone': None,
             'new_customer_email': None,
         }
@@ -421,6 +423,8 @@ class CustomerOrderView(MasterView):
         pending = batch.pending_customer
         if pending:
             context.update({
+                'new_customer_first_name': pending.first_name,
+                'new_customer_last_name': pending.last_name,
                 'new_customer_name': pending.display_name,
                 'new_customer_phone': pending.phone_number,
                 'new_customer_email': pending.email_address,
@@ -486,6 +490,7 @@ class CustomerOrderView(MasterView):
     def update_pending_customer(self, batch, data):
         model = self.model
         app = self.get_rattail_app()
+        people = app.get_people_handler()
 
         # clear out any contact it may have
         self.handler.unassign_contact(batch)
@@ -499,11 +504,15 @@ class CustomerOrderView(MasterView):
             batch.pending_customer = pending
 
         # update pending customer info
-        pending.display_name = data['display_name']
+        pending.first_name = data['first_name']
+        pending.last_name = data['last_name']
+        pending.display_name = people.normalize_full_name(pending.first_name,
+                                                          pending.last_name)
         pending.phone_number = app.format_phone_number(data['phone_number'])
         pending.email_address = data['email_address']
 
         # also update the batch w/ contact info
+        batch.contact_name = pending.display_name
         batch.phone_number = pending.phone_number
         batch.email_address = pending.email_address