diff --git a/rattail_demo/emails.py b/rattail_demo/emails.py
index 31841d2..a60bf7b 100644
--- a/rattail_demo/emails.py
+++ b/rattail_demo/emails.py
@@ -5,5 +5,5 @@ Email definitions
 
 from __future__ import unicode_literals, absolute_import
 
-# just tempmon emails for now
+from rattail.emails import user_feedback
 from rattail_tempmon.emails import tempmon_low_temp, tempmon_high_temp, tempmon_critical_temp, tempmon_error
diff --git a/rattail_demo/web/views/__init__.py b/rattail_demo/web/views/__init__.py
index 0d10c6f..b8669db 100644
--- a/rattail_demo/web/views/__init__.py
+++ b/rattail_demo/web/views/__init__.py
@@ -33,14 +33,14 @@ def includeme(config):
     config.include('tailbone.views.brands')
     config.include('tailbone.views.customers')
     config.include('tailbone.views.departments')
-    config.include('tailbone.views.email')
+    config.include('rattail_demo.web.views.email')
     config.include('tailbone.views.employees')
     config.include('tailbone.views.families')
     config.include('rattail_demo.web.views.people')
     config.include('tailbone.views.products')
     config.include('tailbone.views.reportcodes')
     config.include('tailbone.views.roles')
-    config.include('tailbone.views.settings')
+    config.include('rattail_demo.web.views.settings')
     config.include('tailbone.views.stores')
     config.include('tailbone.views.subdepartments')
     config.include('rattail_demo.web.views.tempmon')
diff --git a/rattail_demo/web/views/email.py b/rattail_demo/web/views/email.py
new file mode 100644
index 0000000..7c2d1ca
--- /dev/null
+++ b/rattail_demo/web/views/email.py
@@ -0,0 +1,25 @@
+# -*- coding: utf-8 -*-
+"""
+Email views
+"""
+
+from __future__ import unicode_literals, absolute_import
+
+from tailbone.views import email as base
+
+
+class ProfilesView(base.ProfilesView):
+    """
+    Prevent edit/delete for 'feedback' email config
+    """
+
+    def editable_instance(self, profile):
+        return profile['key'] != 'user_feedback'
+
+    def deletable_instance(self, profile):
+        return profile['key'] != 'user_feedback'
+
+
+def includeme(config):
+    ProfilesView.defaults(config)
+    base.EmailPreview.defaults(config)
diff --git a/rattail_demo/web/views/settings.py b/rattail_demo/web/views/settings.py
new file mode 100644
index 0000000..9346227
--- /dev/null
+++ b/rattail_demo/web/views/settings.py
@@ -0,0 +1,27 @@
+# -*- coding: utf-8 -*-
+"""
+Settings views
+"""
+
+from __future__ import unicode_literals, absolute_import
+
+import re
+
+from tailbone.views import settings as base
+
+
+class SettingsView(base.SettingsView):
+    """
+    Prevent edit/delete for 'feedback' email settings
+    """
+    feedback = re.compile(r'^rattail\.mail\.user_feedback\..*')
+
+    def editable_instance(self, setting):
+        return not bool(self.feedback.match(setting.name))
+
+    def deletable_instance(self, setting):
+        return not bool(self.feedback.match(setting.name))
+
+
+def includeme(config):
+    SettingsView.defaults(config)